Travelinks (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect when you use our website or send a travel request, how we use it, and the choices available to you.
Who we are
Travelinks is a travel services business based in Mauritius. We help travellers arrange accommodations, tours and activities, airport transfers, car rental and connected holiday planning.
Information we collect
Depending on how you contact us, we may collect:
- Name, email address, phone or WhatsApp number
- Travel dates, group size, preferences and other details you include in a request
- Technical data such as IP address and basic browser information when you browse our site
How we use your information
We use your information to:
- Respond to enquiries and prepare suitable travel options
- Communicate about your request by email, phone or WhatsApp
- Improve our website and services
- Meet legal or regulatory obligations where required
Sharing your information
We may share relevant details with trusted local partners (for example hotels, transfer operators or activity providers) only as needed to fulfil your request. We do not sell your personal information.
Retention
We keep enquiry and request records for as long as reasonably needed to manage your booking journey, follow up, and meet operational or legal requirements, then delete or anonymise them where appropriate.
Your rights
You may ask us to access, correct or delete personal information we hold about you, subject to applicable law. Contact us using the details on our Contact page.
Security
We take reasonable technical and organisational steps to protect personal information. No method of transmission over the internet is completely secure.
Updates
We may update this policy from time to time. The version published on this page is the current one.
Contact
For privacy questions, email info@travelinks.mu or reach us via our Contact page.